Important Information re: Smart Serve Recertification

IMPORTANT INFORMATION FROM SMART SERVE ONTARIO


Did you know? All Smart Serve Ontario certificates issued BEFORE July 1, 2018 expire on June 30, 2023 at 11:59 pm. If your business requires staff to have this certification, please share this information with them.

On November 9, 2021, the Alcohol and Gaming Commission of Ontario (AGCO) announced they are introducing a new 5-year Smart Serve recertification requirement, effective July 1, 2022.

If you hold a certificate issued PRIOR to July 1, 2018, your certificate will expire on June 30, 2023.

Anyone certified on or after July 1, 2018, will have 5-years, from the date of issue, to recertify.

It is the certificate holder’s responsibility to recertify BEFORE their certificate expires. All valid Smart Serve certificate holders can recertify for a discounted price of $29.95 if you do so prior to your certificate expiring.

To renew your Smart Serve certificate:
  1. Login or register to get started
  2. Purchase and complete the online training
  3. Take the proctored Final Test (mobile friendly)
  4. Download, save or print your eCertificate

For help, refer to the Frequently Asked Questions page.

Help and support is also available through the Customer Service page on the Smart Serve website.


Information Source: Smart Serve Ontario website

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